Services
How it works
My virus and spyware removal service is conducted remotely using my remote support service. It is not always possible as viruses can restrict access to your machine. Where remote support is not possible, I am able to visit you at your location and remove the virus on-site or clients are able to visit my office.
Please use my contact form to or contact me directly for more information.
Types of Viruses & Infections
Virus
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A computer virus is a piece of software that can 'infect' a computer, install itself and copy itself to other computers, without the users knowledge or permission. It usually attaches itself to other computer programs, data files, or the boot sector of a Hard drive.
Malware
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Malware is short for malicious software. Malware is the name that is given to any type of software that could harm a computer system, interfere with and gather a user's data, or make the computer perform actions without the owner's knowledge or permission.
Trojan horse
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A type of malware that uses malicious code to install software that seems ok, but is hidden to create back doors into a system. This typically causes loss or theft of data from an external source.
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Worm
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Unlike a virus, a worm, is a standalone piece of malicious software that replicates itself in order to spread to other computers. It often uses a computer network to spread itself, relying on security flaws on the target system to allow access.
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Spyware
Spyware is software that aids in gathering information about a person or organization without their knowledge. Spyware can monitor and log the activity that is performed on a target system, like log key strokes, or gather credit card and other information.
Adware
Adware is software which can automatically cause pop-up and banner adverts to be displayed in order to generate revenue for its author or publisher. A lot of freeware uses Adware but not always in a malicious way. If it was malicious, it would then be classed as spyware or malware.